Returns and Refunds

If something is not right, we will sort it. Here is exactly how returns work at Wee Belter, and what your legal rights are.

Last updated 11 September 2026.

Who you are buying from

Wee Belter is a trading name of Toddlers Independent Traders Ltd, a company registered in Scotland (company number SC902238). Registered address: 17 Hawthorn Walk, Glasgow, G72 7AB, United Kingdom. Email: dani@weebelter.com.

Everything is made to order

Every tee and vest is printed for you after you order. Nothing sits in a warehouse. That does not take away any of your rights, and it does not make our items "personalised" in the legal sense, because you are choosing from a fixed range of 15 designs and we do not add names or custom text. So you get the full 14 day right to cancel set out below.

It does mean returned items cannot go back into stock, so please do check the sizing on the product page before you order. Our tees run from ages 1 to 6 and our vests from 0 to 18 months, and both fit true to age.

Your 14 day right to cancel

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you can cancel your order for any reason, without giving a reason.

• You have 14 days from the day you receive your order to tell us you want to cancel. If your order arrives in more than one parcel, the 14 days runs from the day you receive the last item.
• You can also cancel at any point after you place the order and before it arrives.
• Once you have told us, you then have a further 14 days to send the goods back to us.

How to cancel

Email dani@weebelter.com with your order number and tell us you are cancelling. A short message is enough. If you prefer, you can copy and send this:

To Toddlers Independent Traders Ltd, 17 Hawthorn Walk, Glasgow, G72 7AB, dani@weebelter.com. I give notice that I cancel my contract of sale for the following goods: [ITEMS]. Ordered on [DATE] / received on [DATE]. Name: [YOUR NAME]. Address: [YOUR ADDRESS]. Date: [DATE].

We will email you back to confirm and give you the return details.

Condition of returned goods

Please send items back unworn, unwashed and in the condition you received them. You are welcome to try a tee on your wee one to check the fit, the same way you would in a shop.

If an item comes back damaged, worn beyond a simple try on, or washed, we may reduce your refund to reflect the loss in value. We will always tell you if we are doing this, and why, before we refund.

Who pays the return postage

You pay the cost of sending a cancelled item back to us. We recommend a tracked or signed for service, because the item is your responsibility until it reaches us, and you will need proof of postage if it goes missing.

You do not pay return postage if the item is faulty, damaged in transit, misprinted or simply not what you ordered. See the next section.

Return address

Wee Belter Returns

Toddlers Independent Traders Ltd

17 Hawthorn Walk

Glasgow

G72 7AB

United Kingdom

Please email us before sending anything back so we can log it against your order.

Refunds

• We refund within 14 days of getting the goods back, or within 14 days of you giving us proof that you posted them, whichever happens first.
• Refunds go back to the original payment method. There is no fee.
• If you cancel your whole order, we also refund the standard delivery charge you paid on the way out. If you chose a faster or upgraded delivery service, we refund the standard rate, not the upgrade.
• If you keep part of your order and return the rest, the outbound delivery charge is not refunded.
• Once we send the refund, your bank or card provider usually takes 3 to 5 working days to show it.

Faulty, damaged or wrong items

Separately from the 14 day cancellation right, you have rights under the Consumer Rights Act 2015. Goods must be of satisfactory quality, fit for purpose and as described.

If something is wrong with your order:

• Within 30 days of delivery you can reject the item and get a full refund. This is your short term right to reject.
• After 30 days you can ask us for a repair or a replacement. If that is not possible, or does not fix the problem, you can ask for a price reduction or a refund.
• In all of these cases we pay the postage, both ways. You will never be out of pocket for our mistake.

Email dani@weebelter.com with your order number and a photo of the problem. Photos help us because our print partner needs them to authorise a reprint, but we deal with that side of it, not you. We aim to reply within 2 working days.

Things we cannot refund

• Items returned after the cancellation deadlines above, unless they are faulty or wrong.
• Items worn, washed or damaged after delivery, unless the fault was there from the start.
• We may reduce a refund where an item comes back in a worse condition than it was sent.

If you are not happy

Email dani@weebelter.com and tell us what went wrong. We will reply within 2 working days and try to fix it. If we cannot agree, nothing here affects your statutory rights or your right to take the matter further.

Nothing in this policy reduces your legal rights as a consumer.